City of Augusta

RATP Dev established a conducted six-person transition team to complete outstanding activities within five days. Today, RATP Dev delivers end-to-end operational expertise including human resources, vehicle preventative maintenance plans, customer support, and management oversight while working closely with city staff to support transit service enhancements or service modifications.

RATP Dev provides a fixed-route, ADA compliant paratransit service in the city of Augusta and demand response services in Richmond County, GA, outside the city limits of Augusta.

Santa Maria

In addition to the Operations & Maintenance contract, the City of Santa Maria awarded a contract in the amount of some $69K per year for bus stop janitorial and maintenance activities at its ~250 bus stops. Rather than hiring service workers to perform these tasks in-house, RATP Dev partnered with PathPoint, a local non-profit that helps low-income individuals with developmental disabilities to overcome barriers to employment, place them in jobs, and provide them with the training and support they need to keep jobs.

Bloomington

RATP Dev's local General Manager provided project management services to lead BPTC, the City of Bloomington, Monroe County, and BT through the entire construction project lifecycle. As the project lead, RATP Dev managed the working relationship with all involved parties, particularly FTA, and coordinated the filing of all required reports as well as all elements of the grant administration.

San Angelo

RATP Dev has served Concho Valley Transit District (CVTD) since late 2015. The expert RATP Dev staff has implemented many improvements in service to the system. CVTD has placed a high priority on safety, reliability, and customer service. In response, RATP Dev implemented a new Operator training program, centralized dispatching, rural bus & coach pass system, and introduced “regional clustering” to maximize efficiency, all in just over a year.

City of Tyler

In 2017, RATP Dev quickly resolved Tyler Transit challenges by: 

  • Developing a streamlined budget outlay to appropriately share costs with Federal and State subsidies.

  • Placing stricter controls on labor costs.

  • Creating a continuous monitoring process of labor usage and overtime.

As a result, RATP Dev management boosted productivity and services to the citizens and visitors of Tyler.

Charlotte

  • Determined significance of ‘unscheduled’ absenteeism and subsequently, modified contract language and implemented a ‘no-fault’ attendance policy in maintenance.

  • Monitoring Family and Medical Leave Act (FMLA) use more closely and requiring proper documentation when FMLA is used.   

Arlington

We renewed our contract with the Entertainment District in the Beginning of 2018, (5 Years with 2 - two year options). The lease at our old facility was expiring, and we moved to a new location in the heart of the Entertainment District. This reduced our deadhead time and mileage, enabling us to provide better service and reduce fuel consumption and operator wages.

Oxford

RATP Dev helped Oxford University Transit establish social media best practices to guide staff on the appropriate use of social media. 

Yuma

The proposal to bring a Just Culture to Yuma becomes a reality. Drivers are noticing the changes and appreciating the effort. 

Brooksville

Developed a route match process manual for training improvements.

Cross-trained all operations and administrative employees to perform all functions.

Implemented strategic initiatives such as smart cards, building ridership with local hotels/motels.

Implemented RATP Dev USA marketing kit to build a social presence.